- INTRODUCTION
The tree service industry is full of honest professionals, but unfortunately, it also has its fair share of scams and low-quality services. To protect yourself and ensure you hire a reliable tree service for tasks like tree removal in newcastle, follow these 10 essential tips. This will help you choose a trustworthy company that delivers high-quality work and ensures your safety and satisfaction.
1.1 CHECK INSURANCE POLICIES
Make sure the tree service has liability insurance and workers’ compensation coverage. Request insurance certificates sent directly from their insurance company, not from the service provider. Without proper insurance, you could be held responsible for accidents or damages during the job.
1.2 VERIFY WITH THE BETTER BUSINESS BUREAU (BBB)
Choose a company accredited by the Better Business Bureau. While the BBB isn’t as influential as before, a good rating still signals a reputable company. Ensure the tree service is in good standing to avoid potential issues.
1.3 RESEARCH THEIR REPUTATION
Look for online reviews and testimonials about the tree service. Check local forums and discussion groups for complaints. Membership in organizations like the Tree Care Industry Association or the International Society of Arboriculture is also a good sign. Ask how long they’ve been in business and request references, especially for costly projects.
1.4 BEWARE OF EXTREMELY LOW PRICES
If the price seems too good to be true, it likely is. Low prices might indicate the company lacks experience, and insurance, or intends to leave the job incomplete.
1.5 AVOID OVERPRICED SERVICES
Similarly, don’t be swayed by smooth-talking salespeople trying to charge excessively high prices. For example, paying $9,000 to remove a small tree is unreasonable. Trust your instincts and do your research.
1.6 GET MULTIPLE ESTIMATES
Request at least three estimates from different companies to compare pricing and services. Meeting with representatives in person will help you assess their professionalism, knowledge, and reliability. This also gives you the chance to ask questions about the process.
1.7 COMPARE SERVICES CAREFULLY
When comparing quotes, focus on the services included. For instance, one company might offer a quick, less precise tree-felling method, while another opts for careful sectioning to avoid property damage. Consider the overall value, not just the price, and choose the company that feels most trustworthy.
1.8 AVOID DOOR TO DOOR CONTRACTORS
Never hire tree services that show up uninvited, especially for large projects like tree removal. These contractors are often scammers who move from town to town, targeting homeowners, especially seniors. Stick to established companies with proven track records.
1.9 BE CAUTIOUS AFTER DISASTERS
During natural disasters, scammers often appear. While you may need urgent help, ensure the company you hire charges reasonable rates and has proper insurance. Be extra cautious of price gouging during emergencies like hurricanes or ice storms.
1.10 PAY ONLY AFTER THE JOB IS DONE
Never pay for a tree service project until the work is fully completed to your satisfaction. Some dishonest companies might take partial payments and disappear before finishing. This is particularly common with stump removal services. Pay only when the job is done and you’re happy with the results.
